Subject: Ticket Assigned - Conversation with abdul bari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 13:08:20 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul bari abdul bari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdul bari Bot:  Hi Abdul Bari ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6164160382 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565728404            04:56 PM, 02nd Sep                   Amirah                   Hi  , thank you for getting in touch with us my name is Amirh May i know how i can help you?           04:59 PM, 02nd Sep                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:01 PM, 02nd Sep                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           05:01 PM, 02nd Sep                   Amirah                   Do you have any other inquiries that we can help with?           05:02 PM, 02nd Sep                     abdul bari                    There is problem with the phone number in order can you please update it           05:02 PM, 02nd Sep                   Amirah                   Of course, please provide me with the correct number           05:03 PM, 02nd Sep                     abdul bari                    It's 0565728404           05:03 PM, 02nd Sep                     abdul bari                    Or can I update my old order to add more things or I have to order new for more shopping           05:05 PM, 02nd Sep                   Amirah                   The update will be uploaded after the conversation is closed           05:05 PM, 02nd Sep                     abdul bari                    Okay please update my phone number           05:06 PM, 02nd Sep                   Amirah                   sure           05:06 PM, 02nd Sep                     abdul bari                    /startOver           05:06 PM, 02nd Sep                   Amirah                   Do you have any other inquiries that we can help with?           05:06 PM, 02nd Sep                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 PM, 02nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4815638