Subject: Note Added - [#4774003] Conversation with حنين
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Aug 2022 03:37:50 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4774003    Subject:  Conversation with حنين   Requester: حنين    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><b>Hi <a id="OWAAMC662DB8228BA4A83A0A97155544E9337" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BabyShop Support Team</span></a></b></div>
<div></div>
<div></div>
<div class="MsoNormal">Please check the below current status already schedule on today 25.Aug.2022. at Taif area. Kindly confirm to the customer.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="1220" height="53" style="width:12.7083in;height:.552in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NDkwODU3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SEfhY6-0t2Ytd3rariSA8ueIAO6aaJD90YSAJqdYuko" data-id="2043374908571"></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sarfaraz</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, August 25, 2022 2:39 AM<br>
<b>To:</b> Bsj Nf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4774003] - Conversation with حنين</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4774003" rel="noreferrer">#4774003</a> raised by حنين (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> ​</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><u><span style='font-size:20.0pt;font-family:"Arial",sans-serif;color:black'>Late</span></u></div>
<div></div>
<div></div>
<div class="MsoNormal" align="center" style="text-align:center">
<u><span style='font-size:20.0pt;font-family:"Arial",sans-serif;color:black'>Delivery WWD </span></u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td style="background:#F8F8F8;padding:5.0pt 5.0pt 5.0pt 5.0pt;overflow-wrap:break-word;overflow:hidden">
<div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Hi</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Team,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8"></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Problem Statement</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">- Late Delivery WWD</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">ID - 6162847608</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Item</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">ID - 162927671 </span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Tracking</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">ID: NA</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8"></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Assistance Required</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">- Need urgent delivery</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">placed on :20/08/2022</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Was expected to</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">be delivered on: </span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Re-Scheduled</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">On:Aug 24, 2022</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Assistance Required:</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Need Urgent Delivery</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Issue</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Description: The order was placed on 20/08/2022 but till now the order has not delivered to the customer so we request you to arrange a
 delivery on priority basis.</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8"></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">Regards,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style="font-family:Consolas;color:#333333;background:#F8F8F8">CS Team</span></b><span style="color:black">
</span>
</div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 25 Aug at 3:35 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبا عزيزي العميل ،</span><span dir="LTR"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا لتواصلك معنا.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا لتعاونكم وتفهمكم معنا.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>لا تتردد في التواصل معنا في حال وجود أي استفسارات أخرى.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>أصدقائك</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4774003:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
<span lang="AR-SA" dir="RTL"></span></span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>