Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 19:51:46 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi again! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  0562078879 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:45 PM, 21st Aug                   Amirah                   مرحبا احمد  ,شكراً لتواصلك معنا. معك أميره كيف يمكنني مساعدتك؟           11:45 PM, 21st Aug                     ahmed                    انا سويت طلب اليوم لكن خصم الراجحي ما جاني           11:45 PM, 21st Aug                     ahmed                    انتو مسويين خصم ١٥ بالميه اما تدفع بالراجخي ثح؟           11:45 PM, 21st Aug                     ahmed                    صح           11:45 PM, 21st Aug                   Amirah                   صحيح           11:46 PM, 21st Aug                     ahmed                    طيب ليه ما خصمتولي           11:46 PM, 21st Aug                   Amirah                   يرجى تزويدنا برقم الطلب حتى تتم خدمتك على اكمل وجه           11:46 PM, 21st Aug                     ahmed                    اوك           11:47 PM, 21st Aug                     ahmed                    6163067076           11:48 PM, 21st Aug                     ahmed                    وكيف اتاكد ان الاشياء اللي طلبتها هي اللي بتجي اخي طلب منكم وجته اشياء غيرها           11:48 PM, 21st Aug                   Amirah                   تم  تطبيق  خصم  CPAP10           11:49 PM, 21st Aug                     ahmed                    هذا خصم الكود           11:49 PM, 21st Aug                   Amirah                   باذن  الله  انه  سوف يتم  ايصال المنتجات المطلوبه           11:49 PM, 21st Aug                     ahmed                    وين خصم الراجحي           11:49 PM, 21st Aug                   Amirah                   يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.           11:49 PM, 21st Aug                     ahmed                    طيب والخطأ اللي صار معي ما في خصم لي           11:50 PM, 21st Aug                     ahmed                    ع بطاقة الراجحي           11:50 PM, 21st Aug                     ahmed                    اللي دفعت فيها           11:50 PM, 21st Aug                   Amirah                   سوف يتم  التواصل معك  باقرب وقت  ممكن           11:51 PM, 21st Aug                     ahmed                    شكرا           11:51 PM, 21st Aug                   Amirah                    كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب           11:51 PM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4759556