Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 10:58:19 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM05D8DE7D95514936909BD2BC9297F21B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a>
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<div class="MsoNormal">Our team tried to contact the customer with no answer , shipment is hold at Wadi Dawaser Outlet .</div>
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<div class="MsoNormal">Best Regards ,</div>
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<div class="MsoNormal">Eman Helmy  </div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Customer Success Specialist</span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Number 600544000</span><br>
<a href="http://www.aramex.com/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, August 19, 2022 10:41 AM<br>
<b>To:</b> Eman Helmy &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Imran Masih &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Karim Asklany &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4706354] - Delivery</div>
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<div class="MsoNormal">Hi <a id="OWAAMAC4C3B1F014049079405504A20FE5B97" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Eman</span></a>
<a id="OWAAM0B56E3D0D7BA421EAEF9F37CEF490996" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Imran</span></a>,</div>
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<div class="MsoNormal">Reminder for delivery. Updated mobile number mentioned below.</div>
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<div class="MsoNormal">Order ID: 6158085291</div>
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<div class="MsoNormal">AWB: 47532129046</div>
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<div class="MsoNormal">Mobile: <b>0532269713</b>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MzQzMDA3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z9JPBOIeDKKUTqMKNZkqYwu7c_qjImlFPTVv2TPYeYQ" data-id="2043373430077" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Eman Helmy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 11, 2022 12:55 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4706354] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dears All</div>
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<div class="MsoNormal">Noted and informed operations team to do the needful .</div>
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<div class="MsoNormal">Best Regards ,</div>
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<div class="MsoNormal">Eman Helmy  </div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International LLC, Dubai DLC</span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'>Aramex Number 600544000</span><br>
<a href="http://www.aramex.com/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>aramex.com</span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 10, 2022 5:20 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4706354] - Delivery</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sirs,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 47532129046</span></div>
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The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">New Address:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Saudi Arabia (SA)<br>
04-1-30<br>
Al Khalij<br>
Quwei'ieh</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">0532269713</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Bshayer Almalki</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4706354:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4706354