Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 01:00:26 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  Ok Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:52 AM, 21st Aug                     hi                    Hello           04:52 AM, 21st Aug                   Amirah                   Hi , thank you for getting in touch with us my name is Amirh May i know how i can help you?           04:53 AM, 21st Aug                     hi                    I unable to login I forgot my password           04:53 AM, 21st Aug                     hi                    In my mail I’m not getting any mail regarding new password reset link           04:53 AM, 21st Aug                     hi                    From 15 days I’m trying           04:54 AM, 21st Aug                   Amirah                    We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window.  2. Enter your registered email address (in small letters).  3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.  4. Click on the password reset link and change your password.  5. You can login now with your new password              04:54 AM, 21st Aug                   Amirah                   Do you have any other inquiries that we can help with?           04:54 AM, 21st Aug                     hi                    [email-masked] this is my id           04:54 AM, 21st Aug                     hi                    Did u understand what I’m saying           04:55 AM, 21st Aug                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           04:55 AM, 21st Aug                   Amirah                   yes           04:55 AM, 21st Aug                     hi                    From 15 days I’m trying           04:55 AM, 21st Aug                     hi                    I have to do shopping after 4 days my flight is there           04:55 AM, 21st Aug                   Amirah                   The problem will be raised dear after closing the conversation           04:55 AM, 21st Aug                     hi                    And I unable to login  because of password           04:56 AM, 21st Aug                     hi                    U can’t give me here new password reset link           04:56 AM, 21st Aug                   Amirah                   We apologize dear           04:56 AM, 21st Aug                     hi                    I give you my email           04:56 AM, 21st Aug                     hi                    Daily I’m chatting and daily same response           04:57 AM, 21st Aug                     hi                    We apologize we’re doing we will do           04:57 AM, 21st Aug                     hi                    But nothing s           04:58 AM, 21st Aug                     hi                    This is not a joke           04:58 AM, 21st Aug                     hi                    I’m trying from 15 days           04:58 AM, 21st Aug                     hi                    Why I’m unable to get the link           04:58 AM, 21st Aug                   Amirah                   We apologize, the problem will be resolved as soon as possible, God willing           04:58 AM, 21st Aug                     hi                    Ok let’s see           04:59 AM, 21st Aug                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:59 AM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4755469