Subject: Note Added - [#4744308] Conversation with فهد الزايدي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 08:10:21 +0000

Hi ,    Bm olmtaif added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4744308    Subject:  Conversation with فهد الزايدي   Requester: Hano.9999    Note Content:   <div class="WordSection1">
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, August 20, 2022 6:15 AM<br>
<b>To:</b> Bm olmtaif &lt;[email-masked]&gt;; Bm Olmjeddah &lt;[email-masked]&gt;; Olm Taif &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4744308] - Conversation with فهد الزايدي</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date: 15/08/2022<br>
Order ID: 6161649210<br>
Tracking ID: FP0815220004056<br>
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Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 15/08/22  but still not delivered to the customer.<br>
Please deliver the order on priority.</span></div>
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<strong><u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The customer wants to communicate only in the evening</span></u></strong><b><u><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Regards,<br>
CS Team<br>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 18 Aug at 10:21 PM
<span class="separator">, Bm olmtaif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Costumer not respond to any call or WhatsApp message.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 18, 2022 8:08 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm olmtaif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Olm Taif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4744308] - Conversation with فهد الزايدي</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Taif team</span></div>
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<b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 18, 2022 4:11 AM<br>
<b>To:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4744308] - Conversation with فهد الزايدي</span>
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<b><i><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4744308" rel="noreferrer">#4744308</a> raised by Hano.9999 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Late delivery<br>
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Hi Team, <br>
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Problem Statement: Late delivery<br>
<br>
Order Date: 15/08/2022<br>
Order ID: 6161649210<br>
Tracking ID: FP0815220004056<br>
<br>
Assistance Required: Need urgent delivery<br>
Issue Description: The order was shipped on 15/08/22  but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
CS Team</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 18 Aug at 5:09 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبا عزيزي العميل ،
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا لتواصلك معنا.
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا لتعاونكم وتفهمكم معنا.
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>لا تتردد في التواصل معنا في حال وجود أي استفسارات أخرى.
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>أصدقائك
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم
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