Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Aug 2022 00:14:19 +0000

Hi Amira Alanaz,  
  The following message composed by you on ticket 4709133 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  reminder       Hi Team,  Problem Statement:  WWD DAMAGED ITEM  Order Date: 31/7/2022 Order ID: 6158675946 Tracking ID: 19203456158675946 Item ID: 158725995  Assistance Required: Damaged Item Received  Issue Description: The customer emailed us informing us that he/she received the item on 4/8/2022 but the item which they received is damaged, customer also provided us the picture of the damaged item as per the attached.  As per the customer, the issue is related to the assembly of the product as the door won't close correctly.  Note: The Customer also informed us that the assembly team had charged them an assembly fee (100 SAR) for this order. and also another (100 SAR) was charged for order (6155708718). Please check and do the needful.  Customer's contact number: +966549442078 Customer's name: احمد بايمين Customer's id: [email-masked]  Kindly, look into the matter and do the needful.   Regards, The Support Team