Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 20:47:04 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:33 AM, 13th Aug                   Amirah                   Hi  , thank you for getting in touch with us my name is Amirh May i know how i can help you?           12:33 AM, 13th Aug                     hi                    This is Ayesha and I’m so mad from your service           12:34 AM, 13th Aug                   Amirah                   We apologize for any inconvenience caused.           12:35 AM, 13th Aug                   Amirah                   how i can help you?           12:37 AM, 13th Aug                   Amirah                   Are you still online with us           12:38 AM, 13th Aug                     hi                    Are you here???           12:39 AM, 13th Aug                     hi                    6156286388           12:39 AM, 13th Aug                     hi                    This is my order #6156286388           12:40 AM, 13th Aug                   Amirah                   We apologize for any inconvenience caused.           12:40 AM, 13th Aug                     hi                    I need my refund please!!! Why it takes you sooo long?!!           12:40 AM, 13th Aug                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:41 AM, 13th Aug                     hi                    What happened to me is too much and not acceptable           12:41 AM, 13th Aug                   Amirah                   Have your returns been received?           12:42 AM, 13th Aug                     hi                    I need your immediate help and response please.           12:42 AM, 13th Aug                     hi                    Not yet           12:42 AM, 13th Aug                     hi                    You been ignoring me!!!!           12:43 AM, 13th Aug                     hi                    How you will help me?           12:43 AM, 13th Aug                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:43 AM, 13th Aug                     hi                    Why it takes you so long to do so?!           12:44 AM, 13th Aug                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:44 AM, 13th Aug                     hi                    I hope so?           12:44 AM, 13th Aug                   Amirah                   Do you have any other inquiries that we can help with?           12:44 AM, 13th Aug                     hi                    It’s been a nightmare           12:44 AM, 13th Aug                     hi                    Thank you for your understanding           12:45 AM, 13th Aug                     hi                    And I hope this issue will be resolved ASAP           12:45 AM, 13th Aug                   Amirah                   We apologize to you, the problem will be raised and the returns will be received as soon as possible, God willing           12:45 AM, 13th Aug                     hi                    Ok.           12:46 AM, 13th Aug                     hi                    Thank you           12:46 AM, 13th Aug                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 AM, 13th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4723289