Subject: Ticket Assigned - Conversation with mohsin rasul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jul 2022 09:56:50 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohsin rasul mohsin rasul                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohsin rasul Bot:  Hi Mohsin Rasul ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:40 PM, 28th Jul                   Amirah                   Hi Mohsin   , thank you for getting in touch with us my name is Amirh May i know how i can help you?           01:40 PM, 28th Jul                     mohsin rasul                    Dear Centrepoint team, This is to bring in your notice that i have purchased 1 casio watch online thorough centrepoint application on may 07 2022, which is now stop working, i have checked product description and it has 1 year warranty, kindly let me know how can i clame the warranty for subjected product. My order number was 6142292328.           01:40 PM, 28th Jul                     mohsin rasul                    I talked to you earlier           01:41 PM, 28th Jul                     mohsin rasul                    I think           01:41 PM, 28th Jul                   Amirah                   yes           01:41 PM, 28th Jul                     mohsin rasul                    There is no return option available online now           01:41 PM, 28th Jul                     mohsin rasul                    I can give you product details so you can arrange a return           01:42 PM, 28th Jul                     mohsin rasul                    Casio Men's Silver Chronograph Metal Strap Watch MTP-1374D-1AVDF           01:43 PM, 28th Jul                   Amirah                   Is this product to be returned Casio Men's Silver Chronograph Metal Band Watch           01:43 PM, 28th Jul                     mohsin rasul                    Yes           01:43 PM, 28th Jul                   Amirah                   minutes please           01:45 PM, 28th Jul                     mohsin rasul                    Ok           01:46 PM, 28th Jul                   Amirah                   A return request will be generated and information will be provided to you via email           01:51 PM, 28th Jul                   Amirah                   Do you have any other inquiries that we can help with?           01:51 PM, 28th Jul                     mohsin rasul                    Hello           01:51 PM, 28th Jul                   Amirah                   A return request will be generated and information will be provided to you via email           01:52 PM, 28th Jul                   Amirah                   Do you have any other inquiries that we can help with?           01:53 PM, 28th Jul                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 PM, 28th Jul                     mohsin rasul                    Anybody there           01:56 PM, 28th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4663710