Subject: Note Added - [#4611936] Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 11:49:24 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4611936    Subject:  Returns   Requester: Mm272272mm    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
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Description generated with very high confidence"></span></div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 25, 2022 12:19 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4611936] - Returns</div>
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Hi Team,</span></div>
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<strong><u><span style="font-size:10.5pt;font-family:-apple-system;background:#EB6B56">Reminder </span></u></strong><b><u><span style="font-size:10.5pt;font-family:-apple-system;background:#EB6B56"><br>
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Problem Statement: Late collection<br>
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Order ID:  6152475361<br>
Tracking ID: 47525867690<br>
Customer contact :  0507272272<br>
Customer address: الخرج حي العالية - قريب من مطعم الخيام التركي <br>
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Assistance Required: Need urgent collection<br>
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Issue Description: Customer raised a return request. But the items are still not collected.<br>
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Please collect the item on priority.<br>
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Regards,<br>
The Support Team</span>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الخميس, 21 يوليو في 11:00 ص
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 97146076421</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Direct Line: 966115121821</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 20, 2022 5:18 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4611936] - Returns</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late collection<br>
<br>
Order ID:  6152475361<br>
Tracking ID:  47525867690<br>
Customer contact :  0507272272</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer address: الخرج حي العالية - قريب من مطعم الخيام التركي <br>
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Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request. But the items are still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
The Support Team</span></div>
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