Subject: Note Added - [#4309931] Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 11:13:08 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4309931    Subject:  Re: استلمنا طلبك للإرجاع.   Requester: Abmy Abmy    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">As per dispatch, shipment was not received physically from customer and updated by mistake by courier in the system.
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<div class="MsoNormal">Kindly reconfirm with customer if they gave it to the courier with the same AWB or different. Also, please assist to confirm date given to courier and mobile number of courier who collected the shipment.
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<div>From: Marniel Baul &lt;&gt; <br>
<b>Sent:</b> Sunday, July 24, 2022 2:46 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#4309931] - Re: استلمنا طلبك للإرجاع.</div>
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Please allow us to check. </div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, July 23, 2022 10:42 AM<br>
<b>To:</b> Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4309931] - Re: استلمنا طلبك للإرجاع.</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late return<br>
Order ID: 6130632590<br>
AWB: 47498081702<br>
Reference NO: C2204EA <br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you under the reference NO C2204EA,  But we have not received item at warehouse yet. Please notice the attached image shared by the cx as proof of collection. Also, if the items are delivered
 please share the AWB.<br>
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Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأحد, 8 مايو في 9:32 ص
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late return<br>
Order ID: 6130632590<br>
AWB: 47498081702</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reference NO: C2204EA <br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you under the reference NO C2204EA,  But we have not received item at warehouse yet. Please notice the attached image shared by the cx as proof of collection.<br>
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Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الجمعة, 6 مايو في 9:10 ص
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per system update, wrong update by courier shipment is not received by Aramex.
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<span style="font-size:10.5pt;font-family:-apple-system">Collection rebooked by
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<b><span style="color:red">E06A36A</span></b>.</span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 4, 2022 7:24 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#4309931] - Re: استلمنا طلبك للإرجاع.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The item was already collected from customer by you,  But we have not received item at warehouse yet.</span></div>
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Naif Teni</span></div>
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