Subject: Ticket Assigned - Conversation with lijith vijayan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jul 2022 09:55:35 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lijith vijayan lijith vijayan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lijith vijayan Bot:  Hi Lijith Vijayan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  615668562 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543526524            01:49 PM, 25th Jul                   Amirah                   Hi  Lijith  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:49 PM, 25th Jul                     lijith vijayan                    Hi           01:49 PM, 25th Jul                     lijith vijayan                    I didnt receive my order           01:50 PM, 25th Jul                   Amirah                   Could you please share your order number so that I can assist you further?           01:50 PM, 25th Jul                     lijith vijayan                    It was out for delivery 3 days back           01:50 PM, 25th Jul                     lijith vijayan                    6156668562           01:51 PM, 25th Jul                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:52 PM, 25th Jul                     lijith vijayan                    It was showing rescheduled for delivery           01:52 PM, 25th Jul                   Amirah                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+966543526524).   We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.            01:52 PM, 25th Jul                     lijith vijayan                             01:52 PM, 25th Jul                     lijith vijayan                    Yes this is my number           01:53 PM, 25th Jul                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           01:54 PM, 25th Jul                   Amirah                   Do you have any other inquiries that we can help with?           01:54 PM, 25th Jul                     lijith vijayan                    You can contact at anytime           01:54 PM, 25th Jul                     lijith vijayan                    Thank you           01:54 PM, 25th Jul                   Amirah                   we will           01:54 PM, 25th Jul                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:55 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4652914