Subject: Note Added - [#4613972] اعاده عربيه بسبب عيب مصنعي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jul 2022 10:27:46 +0000

Hi ,    Harun Rashid added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4613972    Subject:  اعاده عربيه بسبب عيب مصنعي   Requester: Sara.9155    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Hi <a id="OWAAM225674963C254A96A8B7C2DF277F3223" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">Please check the below order status customer wants to damage item replace we are arranging to team on 19<sup>-</sup>July-22.Once replace done will confirm.</div>
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<div class="MsoNormal">Hi <a id="OWAAMA3EA93E26340477C9158885F324CDCBA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Siyakath Kp</span></a>-team
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<div class="MsoNormal">Please follow up and do the needful.</div>
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<div class="MsoNormal"><img width="611" height="549" style="width:6.3645in;height:5.7187in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MDc4NzY5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hz2xKiLs55Rzqk4Q3hpgJ5qm9jxXJsl2mST_Uu7JTYQ" data-id="2043360787694"></div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sarfaraz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, July 15, 2022 9:00 AM<br>
<b>To:</b> Bsj Nf &lt;[email-masked]&gt;; Harun Rashid &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4613972] - اعاده عربيه بسبب عيب مصنعي</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4613972" rel="noreferrer">#4613972</a> raised by Sara.9155 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  WWD DAMAGED ITEM<br>
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Order Date : 30/06/2022<br>
Order ID: 6152705871<br>
Tracking ID: 19079076152705871<br>
Item ID: 163614456 <br>
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Assistance Required: Damaged Item Received<br>
Issue Description: The customer emailed us informing us that he received the item on 12/07/22 but the item which they received is damaged, customer also provided us the picture of the damaged item (attached)<br>
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Kindly check and assist.<br>
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Regards,<br>
CS Team<br>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 15 Jul at 9:53 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا ساره ,</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4613972:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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