Subject: New Reply Received - Re: need to exchange my Duchini shoe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jul 2022 07:58:23 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: need to exchange my Duchini shoe  Ticket comment <div dir="auto">Respected</div>
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<div dir="auto">My order number 6153146280 </div>
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<div dir="auto">I purchased this from tabby in which I have to return one product that is men solid derby shoes brown in colour  </div>
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<div dir="auto">Accept my request &amp; Please pick up ASAP </div>
<div dir="auto">THANKS </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 3 Jul 2022 at 10:50 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Syed haq,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>Thanks for shopping with us.<br> <br>Currently, you can exchange Shoe Mart products at any Centrepoint/Shoemart store within 14 days of the date of collection/delivery provided the item is available in store.<br> <br>Products with manufacturing problem cannot be exchanged, however, return and refund can be done.<br> <br>You can return online purchases through the following three channels:<br> <br>You can call our customer support team at (800-1111027) to book a return and notify us of the refund amount based on our return policy.<br> <br>You can now take off Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart stores. Wrap your items in their original shipping packaging and bring it with your invoice and/or provide the order number to the store staff if there is no invoice.<br> <br>You can also book the return online. You can log in to your account and go to the order history. Click "Order Number"., you can see an option to return an item. Just click on the box and follow the instructions.&lt; /div&gt;<br> <br>Feel free to contact us for further assistance.<br> <br>your friends<br>Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks &amp; Regards<div>Syed Samsam ul Haq</div>
<div>Contact +966539377862</div>
<div>KSA</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4572104