Subject: Note Added - [#4444931] طلب ارجاع فستان
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jun 2022 04:51:17 +0000

Hi ,    Abhishek Sailani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4444931    Subject:  طلب ارجاع فستان    Requester: KHALID ALHAMYAN    Note Content:   <div class="WordSection1">
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<a id="OWAAM95864FC370AD44C58D561A6DFC6F03C8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Naseem Ahmad</span></a>/<a id="OWAAM4F7FDD53D81842C6A8C9D5C02943D30C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Shaista
 Khan khilji</span></a>, </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Kindly help with warehouse operational level understanding so that we can recommend further course of action. Would be great if we can have this closed
 today.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Abhishek Sailani</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 19 June 2022 3:22 PM<br>
<b>To:</b> Abhishek Sailani &lt;[email-masked]&gt;; Varun Sharma &lt;[email-masked]&gt;; Rakhshan Nadeem &lt;[email-masked]&gt;; Shaista Khan khilji &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Naseem Ahmad &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4444931] - طلب ارجاع فستان</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team,<br>
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Kindly update us on the below<br>
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With reference to the order number: 6145649554<br>
Item: 163975012 - - 2Xtremz Animal Print A-line Maxi Dress with 3/4 Sleeves and Tie-Up Detailing<br>
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Kindly advise if any update on this from Nadeem of Abhishek regarding this wrong item inquiry.<br>
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Thank you for your help!<br>
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Best Regards,<br>
Ahmed Omer</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>تشغيل الجمعة, 17 يونيو في 9:42 ص
<span class="separator">, Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<span style='font-family:"Tahoma",sans-serif;text-decoration:none'>@Shaista Khan khilji</span></a>,
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Request you kindly check with warehouse team if this product is floral or animal print. As updated by the team sample received and image shown on
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Would appreciate your early revert on this.
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.splashfashions.com%2Fae%2Fen%2FWomen%2FClothing%2FDresses%2FSPLASH-2Xtremz-Animal-Print-A-line-Maxi-Dress-with-3-4-Sleeves-and-Tie-Up-Detailing%2Fp%2F163975012&amp;data=05%7C01%7Cabhishek.sailani%40landmarkgroup.com%7C6f3770dec8b74f1b5dbf08da51e5f4b6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637912345341407646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=W3yDo6bBIdGltFWkOVnAbimpMYSz%2FBsjkUtwMWuyfo0%3D&amp;reserved=0" rel="noreferrer">https://www.splashfashions.com/ae/en/Women/Clothing/Dresses/SPLASH-2Xtremz-Animal-Print-A-line-Maxi-Dress-with-3-4-Sleeves-and-Tie-Up-Detailing/p/163975012</a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Abhishek Sailani</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 16 June 2022 7:56 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4444931] - طلب ارجاع فستان</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a id="OWAAM950D4F70914E4607A919BD52DE033BE6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 16, 2022 2:42 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rakhshan Nadeem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4444931] - طلب ارجاع فستان</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Dear Varun,</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>With reference to the order number: 6145649554<br>
Item: 163975012 - - 2Xtremz Animal Print A-line Maxi Dress with 3/4 Sleeves and Tie-Up Detailing</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Kindly advise if any update on this from Nadeem of Abhishek regarding this wrong item inquiry.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Thank you for your help!</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>الأثنين</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>, 13
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>يونيو</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'> 12:45
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>م</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>:
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rakhshan Nadeem</span></a> and
<a id="OWAAM5D38E8F46CEB4BE6B8229C9CC825BDB2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a> to check and close this.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, June 11, 2022 12:17 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4444931] - </span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>طلب</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>ارجاع</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif'>فستان</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><i><span lang="EN-US" style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Hi Varun,</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Hope you are doing well.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>With reference to the order number: 6145649554</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Item: 163975012 - - 2Xtremz Animal Print A-line Maxi Dress with 3/4 Sleeves and Tie-Up Detailing</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Customer is reporting that they have ordered this product for the third time and they keep receiving a wrong item. Customer has shared this following
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Customer has already returned the item at this time for a refund to the store however, please assist to get this looked into and if item is incorrectly
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Thank you for your help!</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Regards,</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Apoorv</span><span lang="EN-US" style='font-size:10.5pt;font-family:"-apple-system",serif'>
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