Subject: New Reply Received - Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jun 2022 04:35:02 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Conversation with السلام عليكم  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Team,</span></div>
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<span dir="LTR" style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The subjected shipment has been delivered successfully as we received and we haven’t received any complaint from the consignee.</span>
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<span style='font-family:"Arial","sans-serif";color:#333333;background:white'>Total number of pieces : </span><span style='font-family:"Arial","sans-serif"'>1</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1MDc2MjQyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lfPLB1IhDcykB7GeHWgI462DhLwXE5boDQSVhToL0LE" data-id="2043350762423" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Saturday, June 18, 2022 3:55 PM<br>
<b>To:</b> Key Accounts - KSA; Mohaned Qudaih<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4507540] - Conversation with <span lang="AR-SA" dir="RTL">
السلام عليكم</span></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Team,<br>
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Problem Statement: Missing items</span></div>
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Order Date: 12/06/2022<br>
Order ID: 6149133373<br>
Tracking ID: 290308021221</span></div>
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Assistance Required: Need a missing item<br>
Issue Description: The customer placed an order for 14 items but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 14 items have been shipped/Delivered from our side.<br>
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The missing items are (164180313 - Looney Tunes Print BCI Cotton T-shirt with Leggings and Bodysuit) &amp; ( 164235840 - Floral Print A-line Top with Frill Sleeves and Shorts Set) &amp; (164260556 - Printed 4-Piece T-shirt and Pyjama Set)</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Note: we have confirmed with the customer once again that they did not receive the 3 items listed above, please check and do the needful</span></strong><b><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
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Regards<br>
The Support Team</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>On Thu, 16 Jun at 9:22 PM
<span class="separator">, <span lang="AR-SA" dir="RTL">عبدالله العنزي </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>&lt;[email-masked]&gt; wrote:
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">مرحبًا ، بك في</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> !<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">السلام عليكم</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">مرحبًا ، ماذا تحتاج للمساعدة؟</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">طلبات الاسترداد النقدي</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">يرجى اختيار موقعك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">المملكة العربية السعودية</span><br>
<b>Bot: </b></span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">هل قمت بإرجاع طلبك؟</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46"> سنقوم بإصدار استرداد نقدي حالما نستلم المنتجات المرجعة ونتحقق منها.
 ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL">الدفع عبر البطاقة</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
<span lang="AR-SA" dir="RTL">يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> PayPal</span></strong><span style="color:#3F3F46">
 – <span lang="AR-SA" dir="RTL">يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
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<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
<span lang="AR-SA" dir="RTL">ستقوم باستلام المبلغ المسترد في حساب </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""
<span lang="AR-SA" dir="RTL">الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
</span>
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<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46"><br>
<strong><span lang="AR-SA" dir="RTL">قمت بإلغاء طلبك؟</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46"> ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46"><br>
<strong><span lang="AR-SA" dir="RTL">الدفع عبر البطاقة</span></strong></span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>–
<span lang="AR-SA" dir="RTL">يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
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</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">الدفع عبر</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> PayPal</span></strong><span style="color:#3F3F46">
 – <span lang="AR-SA" dir="RTL">يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">سداد أو نقدًا</span></strong><span lang="AR-SA" dir="RTL" style="color:#3F3F46">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>-
<span lang="AR-SA" dir="RTL">ستقوم باستلام المبلغ المسترد في حساب </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""<span lang="AR-SA" dir="RTL">رصيدي</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""
<span lang="AR-SA" dir="RTL">الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.
</span>
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<div class="MsoNormal" style="background:#A8DDFD">
<b><span style="color:#3F3F46"><br>
</span></b><span lang="AR-SA" dir="RTL" style="color:#3F3F46">يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات. سيترتب على هذا أيضًا تأخير في عملية الاسترداد النقدي</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لمزيد من التفاصيل يرجى قراءة عملية
<strong>الإرجاع</strong> و <strong>سياسة الإرجاع</strong> في مركز المساعدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل تمكنت من حل الاستعلام الخاص بك</span><br>
<b>Customer: </b><span lang="AR-SA" dir="RTL">لا</span><br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">هل ما زلت تريد التحدث إلى موظف الخدمة؟</span><br>
<b>Customer: </b>Yes<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">رجاءا أدخل بريدك الإلكتروني</span><br>
<b>Customer: </b>[email-masked]<br>
<b>Bot: </b><span lang="AR-SA" dir="RTL">الرجاء إدخال رقمك</span><br>
<b>Customer: </b>0535283960</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1026" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> <span lang="AR-SA" dir="RTL">عزيزي
 العميل </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>,<span lang="AR-SA" dir="RTL">شكراً لتواصلك معنا. معك أميره</span><br>
<span lang="AR-SA" dir="RTL">كيف يمكنني مساعدتك؟</span></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لو سمحتي انا طلبت من ماكس وجاتني ثلاث قطع ناقصه تواصلت معاكم البريد بس مااكدتم ليه ردي</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1028" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى تزويدنا برقم الطلب حتى تتم خدمتك على اكمل وجه</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:16 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6149133373</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:16 PM, 16th Jun</span></div>
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<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لمشاركتك رقم الطلب ,دقائق من فضلك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:18 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
 .</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 16th Jun</span></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span> </span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">طيب متى تردوا عليه</span><span style="color:#3F3F46"></span>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 16th Jun</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">هل تشحنوا ليه قطع مره ثانيه</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:20 PM, 16th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1035" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سوف يتم التواصل معكم باقرب وقت باذن الله</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:20 PM, 16th Jun</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">اوكي شكرا لك</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:21 PM, 16th Jun</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Amirah</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1037" src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_40850465edde1d5f3f8dade63c5261364a65184f14f95a5c36e4b4c24cf70f3e/img_k374bjr69h_2e1e716e032e4a6a15a568b0f892f9bcd8693433b9cedddaca9b91114ff1d901.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"> <span lang="AR-SA" dir="RTL">كان من دواعي سروري مساعدتكم اتمنى لك يوماََ طيب</span></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:21 PM, 16th Jun</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:9.0pt;color:#6F7071">السلام عليكم</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%A7.png"></span></div>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">شكرا</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:21 PM, 16th Jun</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica","sans-serif";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/625231549460030" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica","sans-serif";color:#333333'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4507540:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4507540