Subject: New Reply Received - Order number 6149182868
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jun 2022 14:55:55 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Order number 6149182868  Ticket comment <div dir="auto">Good afternoon<div dir="auto"><br></div>
<div dir="auto">Sorry the DAMAGED TROLLEY was delivered June 15.</div>
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<div dir="auto">Your weekly regular customer</div>
<div dir="auto"><br></div>
<div dir="auto">SALMA BONNEVIE </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jun 17, 2022, 11:17 AM Salma Bonnevie &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Good morning<div dir="auto">
<br><div dir="auto">Thank you for the fast delivery. But I was so disappointed with the DAMAGED TROLLEY  delivered to me on June 25. It was packed hastily with a very dusty big plastic just on top of it. Already assembled with only one wheel unattached. No wonder it is damaged.</div>
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<div dir="auto">Why deliver it to me when they already know that it is damaged? I paid cash on delivery and I want a refund or send  me a replacement of a NEW TROLLEY. </div>
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<div dir="auto">Looking forward for an immediate response. </div>
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<div dir="auto">Your regular customer</div>
<div dir="auto">Salma Bonnevie</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4508810