Subject: Ticket Assigned - Conversation with bader
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jun 2022 16:11:01 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bader bader                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bader Bot:  Hi Bader ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501550783            08:04 PM, 16th Jun                   Amirah                   Hi  Bader  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:05 PM, 16th Jun                     bader                    We've cancelled your return for order # 6148701145 , Solid Cut and Sew T-shirt with... +1item(s) as requested by you. Please reach out to us for anything further.           08:05 PM, 16th Jun                     bader                    I didn't cancel the return and I did handle the items to the shipping company           08:06 PM, 16th Jun                     bader                    And I'm sorry I made mistake writing my email this is the correct one: [email-masked]           08:06 PM, 16th Jun                   Amirah                   Was it returned with another order?           08:07 PM, 16th Jun                     bader                    No           08:07 PM, 16th Jun                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:08 PM, 16th Jun                   Amirah                   Do you have any other inquiries that we can help with?           08:08 PM, 16th Jun                     bader                    So everything is fine?           08:08 PM, 16th Jun                   Amirah                   yes           08:09 PM, 16th Jun                     bader                    Thank you for your service Amirah and have a great day           08:09 PM, 16th Jun                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4507284