Subject: Note Added - [#4453213] Re: شكرًا لاستلام طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jun 2022 13:39:43 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4453213    Subject:  Re: شكرًا لاستلام طلبك   Requester: Acc.atia87    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMEB7AD6474F3E40F6B2BBF7F273BB8F73" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Hail</span></a>
<a id="OWAAM9886B39745FD4FD0BA7B985C84B12131" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Hail</span></a>
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<div class="MsoNormal">Any update on below order?</div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Monday, June 6, 2022 2:20 PM<br>
<b>To:</b> Centrepoint Hail &lt;[email-masked]&gt;; Manager Hail &lt;[email-masked]&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4453213] - Re: <span lang="AR-SA" dir="RTL">شكرًا لاستلام طلبك</span>
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<div class="MsoNormal">Hi <a id="OWAAM5A35B4305B4B4EA29FF67D9657B535AF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Hail</span></a>
<a id="OWAAMC2D138F11679417690BC6A826CE1E89E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Hail</span></a>
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<div class="MsoNormal">Order received on 05 June 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6146138306</div>
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<div class="MsoNormal"><img width="765" height="88" style="width:7.9652in;height:.9166in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0ODM4MzM3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N7FZxhSp6cwrpQqCjxjLGZbpDHymOlkaXG9Tg8L5tsk" data-id="2043348383375"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 6, 2022 2:14 PM<br>
<b>To:</b> Centrepoint Hail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4453213] - Re: <span lang="AR-SA" dir="RTL">شكرًا لاستلام طلبك</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4453213" rel="noreferrer">#4453213</a> raised by Acc.atia87 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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Hi Team,<br>
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 Problem Statement: Need POC<br>
Order Date : May 28, 2022<br>
Order ID: 6146138306<br>
Tracking ID: 614613830621999991<br>
Store Code: ​ShoeMart21039<br>
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Assistance Required: Need Urgent POC<br>
Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards ,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 5 Jun at 6:21 PM
<span class="separator">, Acc.atia87 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">لا لم يتم استلام الطلب اتا موجود بالطائف وتم اختيار الفرع خطا بحائل وتم مراسلتكم لتغيير الفرع وكان ردكم لا يككن تغيير المكان </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sun, 5 Jun 2022 at 3:28 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحباً عميلنا العزيز,<br>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا ومنحنا الفرصة لخدمتك.<br>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نتابع معك تفاصيل طلبك التالي:  {{</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">Ticket_cf_order_id</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>}}.<br>
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<span lang="AR-SA" style="font-size:10.5pt">لقد تحققنا وكما نرى انه تم جمع الطلب بنجاح من جانبنا.<br>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك محاولة التحقق من أفراد عائلتك أو ربما أصدقائك مرة واحدة لمعرفة ما إذا كانوا قد استلموا الطلب نيابة عنك. إذا لم يكن الأمر كذلك ، فيرجى إخبارنا وسيسعدنا إجراء المزيد من التحقيق.<br>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع إلى الاستماع منك قريباً. شكراً لك على المساعدة!<br>
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<span lang="AR-SA" style="font-size:10.5pt">اصدقائك,<br>
فريق الدعم</span>
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