Subject: Note Added - [#4418291] Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jun 2022 13:26:38 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4418291    Subject:  Re: We’ve received your return request.   Requester: hi    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMA8369F50321545B0A3EED05127A5D5BA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>
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<div class="MsoNormal">the medneb in qassim branch &lt;&lt;&lt;&lt;&lt; not clear location and no answer from customer.</div>
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<div class="MsoNormal">we need the location from google map.</div>
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>بلال كمال</span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, June 6, 2022 6:35 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4418291] - Re: We’ve received your return request.</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4418291" rel="noreferrer">#4418291</a> raised by hi (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: store refund issue<br>
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<strong><u><span style="font-family:-apple-system">Reminder</span></u></strong><br>
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Order ID: 6142876892<br>
RMA : 1002667391<br>
item : 163728531 <br>
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Assistance Required: Need urgent refund<br>
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Issue Description: Customer returned the table to the medneb in qassim branch, and the cashier told him to take his refund from the buraidah branch.<br>
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Kindly investigate and process the refund accordingly. <br>
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Please update us.<br>
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Regards,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 2 Jun at 1:23 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi, Anoos<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused, We are still investigating on your issue.<br>
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We request you to please allow us some time so we can work on this and do the needful.<br>
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We appreciate your patience.<br>
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Your Friends,<br>
The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4418291:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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