Subject: Ticket Assigned - Conversation with abrarul haque
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 13:45:51 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abrarul haque abrarul haque                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abrarul haque Bot:  Hi Abrarul Haque ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966564622398            05:34 PM, 06th Jun                     abrarul haque                    Item missing           05:35 PM, 06th Jun                   Amirah                   Hi  Abrarul Haque  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           05:35 PM, 06th Jun                   Amirah                   Could you please share your order number so that I can assist you further?           05:36 PM, 06th Jun                     abrarul haque                    6147330482           05:37 PM, 06th Jun                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:37 PM, 06th Jun                   Amirah                   After checking your order with the shipping partner, we find out that your order has been fully shipped           05:38 PM, 06th Jun                     abrarul haque                    But one item is missing inside           05:39 PM, 06th Jun                   Amirah                   Please provide the name of the missing product           05:39 PM, 06th Jun                     abrarul haque                    Bourjois BJS HLT RG PWD RELAUNCH           05:41 PM, 06th Jun                     abrarul haque                    WE ORDERED 2 PIECES BUT INSIDE BOX WE FOUND 1 ONLY           05:42 PM, 06th Jun                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           05:43 PM, 06th Jun                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4459589