Subject: Ticket Assigned - Conversation with tala
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 07:57:11 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tala tala                    Bot:  Hi again! Bot:  Please enter your name Customer:  tala Bot:  Hi Tala ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146849605 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0550808473            11:53 AM, 05th Jun                   Amirah                   Hi  Tala  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:53 AM, 05th Jun                     tala                    I have an order to be collected from a branch           11:54 AM, 05th Jun                     tala                    It was placed on 31st of May           11:54 AM, 05th Jun                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:54 AM, 05th Jun                     tala                    And it's still processing... I need you please to double check if it's ready to be collected           11:54 AM, 05th Jun                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:55 AM, 05th Jun                   Amirah                   Do you have any other inquiries that we can help with?           11:55 AM, 05th Jun                     tala                    So is it ready or not yet?           11:55 AM, 05th Jun                   Amirah                   not yet           11:55 AM, 05th Jun                     tala                    Ok.. Thank you           11:56 AM, 05th Jun                   Amirah                   The problem will be raised after the end of the conversation and we will contact you soon           11:56 AM, 05th Jun                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 AM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4452202