Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jun 2022 07:07:55 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Note: I don’t have the option to use my Shukran points at chechout..<br>
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<div>On Jun 5, 2022, at 10:05, Chirine Chamseddine Zein &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">The same problem recurs. I can not have the option to redeem my Shukran points at checkout. Please advise…<img alt="image2.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTg1MzUxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FOrcQsGKKKYvPpRdUU4i-Y8vjKE4M72rWk_1ZeCMkfA" data-id="2043345853515"><img alt="image3.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NTg1MzUxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ngjyNSWAbNbabjW_42LOBKZmToD2LCx6wXM9lW7g1HI" data-id="2043345853516"><br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On Jun 5, 2022, at 09:20, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">​Hi Chirine </div>
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<br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>Please delete the app, reinstall it and try to buy again.<br><br>If the same problem recurs, please provide us with a picture<br><br>Note: If there is no response within 24 hours, the case will be closed automatically.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br><br>your friends<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4451679