Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 17:55:12 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Product information  Ticket comment <div style="direction: rtl">
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<div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<blockquote>‫في ٢٢‏/٠٥‏/٢٠٢٢ الساعة ٧:٥١ م، كتب/كتبت ‏BUSH RA ‏&lt;[email-masked]&gt;:‬<br>
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عفوا لم يتم حل المشكله
<div>وصلتني شحنة خاطئة،، وكان تصرف موظف خدمة العملاء ان رفع طلب لها استرجاع وافاد بان المبلغ سيرجع لرصيدي خلال ١٤-٢١ يوم وبعدها طلب مني ان اطلب نفس الطاوله مره اخرى!!!</div>
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<div>هل بسبب خطأ منكم انتظر اجثر من اسبوعين حتى احصل عليها <br>
<div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<blockquote>‫في ٢٢‏/٠٥‏/٢٠٢٢ الساعة ٣:٥١ م، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:‬<br>
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<div>Hi خالد العبدالكريم,<br>
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<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
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<div>How would you rate your overall experience?</div>
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<a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpae.centrepointstores.com%2Fsupport%2Fcustom_surveys%2Fcb24b0cfdd16f4369f097ee1a5b822bd%2Fextremely_happy%2Fnew&amp;data=05%7C01%7C%7C7cfd1a094cc4464dc17608da3bf1b750%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637888206602811840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=HzIhrxRm67vkrxr%2F719r7oKhrvN21PGFeoONlCVDT5c%3D&amp;reserved=0" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely
 satisfied</a> </td>
<td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2">
<a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpae.centrepointstores.com%2Fsupport%2Fcustom_surveys%2Fcb24b0cfdd16f4369f097ee1a5b822bd%2Fneutral%2Fnew&amp;data=05%7C01%7C%7C7cfd1a094cc4464dc17608da3bf1b750%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637888206602811840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=6Zz1y%2FnKucYFkg0XNTPg1EToyjAkvK6oESGL7J84UvM%3D&amp;reserved=0" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Neither
 satisfied nor dissatisfied</a> </td>
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<a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpae.centrepointstores.com%2Fsupport%2Fcustom_surveys%2Fcb24b0cfdd16f4369f097ee1a5b822bd%2Fextremely_unhappy%2Fnew&amp;data=05%7C01%7C%7C7cfd1a094cc4464dc17608da3bf1b750%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637888206602811840%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=qd6Ehz%2BWR%2FGmB1jDdf%2Bf27ZTZ3a8xrKmVRa%2FTQfvQjw%3D&amp;reserved=0" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely
 dissatisfied</a> </td>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4388682