Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 11:09:26 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My order number - 6143829287 - I have received the incorrect product.

I had ordered a cabin bag - 2.5 kg, I received a bag - 3.2 kg.

This bag is bigger and I dont need it.

Can you please exchange this with 2.5 KG bag. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4364413