Subject: Ticket Assigned - Conversation with lu jing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 14:16:27 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lu jing lu jing                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my order number#6141454581 please arrange delivery according to the order address and place it in the compound security guard  in the past few days,the courier could not communicate because he can not speak english Bot:  Please enter your name Customer:  lu jing Bot:  Hi Lu Jing ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6141454581 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  501446833            06:05 PM, 10th May                     lu jing                    my order number#6141454581 Please arrange delivery according to the order address and place it in the compound security guard. In the past few days, the courier could not communicate because he can not speak English.           06:08 PM, 10th May                   Amirah                   Hi  Lu Jing  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           06:10 PM, 10th May                     lu jing                    my order number#6141454581 Please arrange delivery according to the order address and place it in the compound security guard. In the past few days, the courier could not communicate because he can not speak English.           06:11 PM, 10th May                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           06:14 PM, 10th May                   Amirah                   Do you have any other inquiries that we can help with?           06:14 PM, 10th May                     lu jing                    No～thx           06:14 PM, 10th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:16 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4338960