Subject: Ticket Assigned - Conversation with ubaid hasan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 May 2022 13:43:46 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ubaid hasan ubaid hasan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ubaid hasan Bot:  Hi Ubaid Hasan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6142656551 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567609205            05:37 PM, 10th May                   Amirah                   Hi Ubaid    , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           05:37 PM, 10th May                     ubaid hasan                    hi           05:37 PM, 10th May                     ubaid hasan                    i placed an order yesterday but i would like to cancel it as i have some more products to buy together           05:37 PM, 10th May                     ubaid hasan                    this is my order number 6142656551           05:38 PM, 10th May                   Amirah                   Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.           05:38 PM, 10th May                     ubaid hasan                    i want to cancel           05:38 PM, 10th May                     ubaid hasan                    how can i cancel it           05:38 PM, 10th May                   Amirah                   Depending on the status, the order is currently in store and will be available for pickup for 14 days from the confirmation message or email received.  The order will be canceled automatically if it is not received within 14 days, and the refund will be returned within 7-14 days.           05:40 PM, 10th May                   Amirah                   Do you have any other inquiries that we can help with?           05:40 PM, 10th May                     ubaid hasan                    i want to cancel it now?           05:40 PM, 10th May                     ubaid hasan                    how can i cancel           05:41 PM, 10th May                   Amirah                   Please note that your request has been submitted to the concerned authorities and the necessary action will be taken as soon as possible           05:41 PM, 10th May                   Amirah                   Do you have any other inquiries that we can help with?           05:41 PM, 10th May                     ubaid hasan                    did you cancel my order?           05:42 PM, 10th May                   Amirah                   After the conversation ends, the request will be raised           05:42 PM, 10th May                     ubaid hasan                    ok           05:43 PM, 10th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4338758