Subject: Ticket Assigned - Conversation with kiran kumar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 16:58:47 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kiran kumar kiran kumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kiran kumar Bot:  Hi Kiran Kumar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6141829673 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  581337392            08:52 PM, 09th May                     kiran kumar                    Ok           08:52 PM, 09th May                   Amirah                   Hi  Kiran   , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:53 PM, 09th May                     kiran kumar                    My order has been placed 5 days ago           08:53 PM, 09th May                     kiran kumar                    And it is a click & collect order           08:53 PM, 09th May                   Amirah                   Could you please share your order number so that I can assist you further?           08:54 PM, 09th May                     kiran kumar                    6141829673           08:54 PM, 09th May                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:55 PM, 09th May                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:55 PM, 09th May                   Amirah                   Do you have any other inquiries that we can help with?           08:55 PM, 09th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:58 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4334856