Subject: Ticket Assigned - Conversation with hii
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 24 Apr 2022 20:51:59 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi again! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:43 AM, 25th Apr                   Amirah                   Hi  , thank you for getting in touch with us my name is Amirh May i know how i can help you?           12:43 AM, 25th Apr                   Amirah                   Could you please share your order number so that I can assist you further?           12:45 AM, 25th Apr                     hii                    6134656663           12:45 AM, 25th Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:47 AM, 25th Apr                   Amirah                   Do you have any other inquiries that we can help with?           12:47 AM, 25th Apr                     hii                    Why it's taking too much time for a return ?           12:48 AM, 25th Apr                     hii                    More than 20days still they didn't pickup           12:48 AM, 25th Apr                   Amirah                   We apologize to you           12:50 AM, 25th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:51 AM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4244849