Subject: Ticket Assigned - Conversation with khaja
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 18:21:47 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khaja khaja                    Bot:  Hi again! Bot:  Please enter your name Customer:  khaja Bot:  Hi Khaja ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6136975017 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:15 PM, 21st Apr                   Amirah                   Hi   Khaja , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           10:15 PM, 21st Apr                     khaja                    What happened Amirh still my return order not sucessedq           10:15 PM, 21st Apr                     khaja                    I make return order date of 16 today 4 days finished           10:16 PM, 21st Apr                   Amirah                   Could you please share your order number so that I can assist you further?           10:17 PM, 21st Apr                     khaja                    6136975017           10:18 PM, 21st Apr                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:18 PM, 21st Apr                     khaja                    Okay and splash customer care contact number also not working           10:19 PM, 21st Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           10:20 PM, 21st Apr                     khaja                    Okay let see..           10:20 PM, 21st Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 PM, 21st Apr                     khaja                    When I remind you for my return order please provide me your convenient time           10:21 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4222520