Subject: Ticket Assigned - Conversation with al aziz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Apr 2022 18:54:12 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with al aziz al aziz                    Bot:  Hi again! Bot:  Please enter your name Customer:  al aziz Bot:  Hi Al Aziz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6136825663 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  538339701            10:47 PM, 18th Apr                   Amirah                   Hi  Al Aziz  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           10:47 PM, 18th Apr                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:48 PM, 18th Apr                     al aziz                    I want to change my location for shipping the one assign they cannot deliver to my office from 11 am to 5 Pm           10:48 PM, 18th Apr                     al aziz                    It is already pending since 3 days ago           10:49 PM, 18th Apr                   Amirah                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           10:49 PM, 18th Apr                     al aziz                    Quraish Al salamah Jeddah 0538339701           10:50 PM, 18th Apr                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           10:52 PM, 18th Apr                   Amirah                   Do you have any other inquiries that we can help with?           10:52 PM, 18th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:53 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4202437