Subject: Ticket Assigned - Conversation with faiza
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 17 Apr 2022 21:23:50 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faiza faiza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faiza Bot:  Hi Faiza ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556977266            01:16 AM, 18th Apr                     faiza                    My order number was this 6133312635           01:17 AM, 18th Apr                     faiza                    I would like to ask about my already sent return request           01:18 AM, 18th Apr                     faiza                    Its not yet processed           01:19 AM, 18th Apr                   Amirah                   Hi   Faiza , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           01:21 AM, 18th Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:22 AM, 18th Apr                   Amirah                   Do you have any other inquiries that we can help with?           01:22 AM, 18th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4197072