Subject: Ticket Assigned - Conversation with anam farrukh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Apr 2022 18:12:52 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anam farrukh anam farrukh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anam farrukh Bot:  Hi Anam Farrukh ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567519085            10:01 PM, 17th Apr                   Amirah                   Hi   Anam  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           10:02 PM, 17th Apr                     anam farrukh                    Yes pls, i have placed order since 12 apr           10:02 PM, 17th Apr                     anam farrukh                    Until now haven't received           10:02 PM, 17th Apr                   Amirah                   Could you please share your order number so that I can assist you further?           10:03 PM, 17th Apr                     anam farrukh                    6136672646           10:04 PM, 17th Apr                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           10:06 PM, 17th Apr                   Amirah                   Do you have any other inquiries that we can help with?           10:06 PM, 17th Apr                     anam farrukh                    Yes pls can u pls change address to mansourah?           10:06 PM, 17th Apr                     anam farrukh                    Instead of rabwah?           10:07 PM, 17th Apr                     anam farrukh                    ?           10:08 PM, 17th Apr                   Amirah                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           10:08 PM, 17th Apr                     anam farrukh                    0567519085,Muhammed binAbdul rahman road, AlMansourah           10:09 PM, 17th Apr                     anam farrukh                    Building 3739 ,flat 37           10:09 PM, 17th Apr                     anam farrukh                    Farrukh Javed           10:09 PM, 17th Apr                     anam farrukh                    NEAR Authopian School           10:10 PM, 17th Apr                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           10:11 PM, 17th Apr                     anam farrukh                    Thank alot, appreciated           10:12 PM, 17th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 PM, 17th Apr                     anam farrukh                    Thanks bye           10:12 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4195921