Subject: Ticket Assigned - Conversation with fatima shaikh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Apr 2022 08:44:11 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatima shaikh fatima shaikh                    Bot:  Hi again! Bot:  Please enter your name Customer:  fatima shaikh Bot:  Hi Fatima Shaikh ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6134287247 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560346941            12:39 PM, 12th Apr                   Amirah                   مرحبا فاطمه ,شكراً لتواصلك معنا. معك أميره كيف يمكنني مساعدتك؟           12:40 PM, 12th Apr                     fatima shaikh                    Yes, I ordered my items long time ago           12:40 PM, 12th Apr                     fatima shaikh                    This is my order number           12:40 PM, 12th Apr                     fatima shaikh                    6134287247           12:40 PM, 12th Apr                     fatima shaikh                    It is still in process           12:41 PM, 12th Apr                     fatima shaikh                    Why?           12:41 PM, 12th Apr                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:41 PM, 12th Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           12:41 PM, 12th Apr                     fatima shaikh                    Sure           12:42 PM, 12th Apr                   Amirah                   Do you have any other inquiries that we can help with?           12:43 PM, 12th Apr                     fatima shaikh                    No thanks           12:43 PM, 12th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:43 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4165011