Subject: Ticket Assigned - Conversation with raeesah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Apr 2022 07:37:41 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raeesah raeesah                    Bot:  Hi again! Bot:  Please enter your name Customer:  raeesah Bot:  Hi Raeesah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6135074567 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:30 AM, 12th Apr                   Amirah                   Hi Raeesah   , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:31 AM, 12th Apr                     raeesah                    Ive asked them to please update my cell number on the courier please its urgent because they are trying to call but that number is no longer working they already tried to deliver 3 times           11:32 AM, 12th Apr                     raeesah                    0534535832 please this is the new number i am leaving tomorrow           11:32 AM, 12th Apr                   Amirah                   We would like to inform you that the order No. (6135074567) has been shipped to the transportation partner (Aramex), and please note that the time for delivery of the order is 2-5 working days. Track the delivery of the order via the Aramex website (https://www.aramex.com/sa/ar ) through the tracking number (47503328036).           11:33 AM, 12th Apr                   Amirah                   Do you have any other inquiries that we can help with?           11:34 AM, 12th Apr                     raeesah                    I cannnot reach to them to change the number and asked me to ask yourl.as the company           11:35 AM, 12th Apr                     raeesah                    To please help phone and change it           11:35 AM, 12th Apr                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           11:35 AM, 12th Apr                   Amirah                   Do you have any other inquiries that we can help with?           11:36 AM, 12th Apr                     raeesah                    No           11:36 AM, 12th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:37 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4164733