Subject: Ticket Assigned - Conversation with jefferson bolivar
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 Apr 2022 04:38:04 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jefferson bolivar jefferson bolivar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jefferson bolivar Bot:  Hi Jefferson Bolivar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500213710            08:29 AM, 12th Apr                     jefferson bolivar                    Order # 6135155094           08:32 AM, 12th Apr                   Amirah                   Hi  Jefferson   , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           08:32 AM, 12th Apr                     jefferson bolivar                    Until now my return item did not pick up           08:32 AM, 12th Apr                     jefferson bolivar                    Order # 6135155094           08:33 AM, 12th Apr                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:34 AM, 12th Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           08:34 AM, 12th Apr                   Amirah                   Do you have any other inquiries that we can help with?           08:34 AM, 12th Apr                     jefferson bolivar                    Shall i expect today to pick up the item?           08:34 AM, 12th Apr                   Amirah                   It will be received soon           08:35 AM, 12th Apr                     jefferson bolivar                    Okay.. because it is only allow for two to five days return policy           08:36 AM, 12th Apr                     jefferson bolivar                    And now it is for 4days           08:36 AM, 12th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:37 AM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4164203