Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 12:33:58 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6136036458 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:25 PM, 10th Apr                     hi                    Can i please change the shipping address           04:26 PM, 10th Apr                     hi                    of my two orders that are under process           04:26 PM, 10th Apr                   Amirah                   Hi  , thank you for getting in touch with us my name is Amirh May i know how i can help you?           04:26 PM, 10th Apr                     hi                    hi amir           04:26 PM, 10th Apr                   Amirah                   Could you please share your order number so that I can assist you further?           04:26 PM, 10th Apr                     hi                    i have two orders under process           04:26 PM, 10th Apr                     hi                    i need to change their shipping address           04:27 PM, 10th Apr                     hi                    okay hold on           04:27 PM, 10th Apr                   Amirah                   If the address is in the same city, yes you can           04:27 PM, 10th Apr                     hi                    1. Order no *6136036458*- Sr420  2. Order no. *6136020610* - Sr609           04:27 PM, 10th Apr                     hi                    yes           04:27 PM, 10th Apr                     hi                    by mistake i chose an old addresses that was added here already           04:28 PM, 10th Apr                   Amirah                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           04:28 PM, 10th Apr                     hi                    Ahtesham Khan           04:28 PM, 10th Apr                     hi                    053 624 0224           04:29 PM, 10th Apr                     hi                    Imam Turki Ibn Faisal, At Tarif Al Jadid, Diriyah           04:30 PM, 10th Apr                     hi                    House number 14           04:30 PM, 10th Apr                     hi                    have you changed it?           04:30 PM, 10th Apr                   Amirah                   Your request has been submitted to the concerned authority to deliver the request as soon as possible. We will contact you if there is any new information.           04:31 PM, 10th Apr                   Amirah                   Do you have any other inquiries that we can help with?           04:31 PM, 10th Apr                     hi                    is there any way i can change an item i purchased           04:31 PM, 10th Apr                     hi                    i need to change the color i have bought two of the same color           04:31 PM, 10th Apr                     hi                             04:32 PM, 10th Apr                     hi                    need one in Black           04:32 PM, 10th Apr                   Amirah                   Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.           04:32 PM, 10th Apr                     hi                    okay           04:33 PM, 10th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:33 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4155317