Subject: Ticket Assigned - Conversation with narmina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Apr 2022 11:38:19 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with narmina narmina                    Bot:  Hi again! Bot:  Please enter your name Customer:  narmina Bot:  Hi Narmina ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557268249            03:30 PM, 10th Apr                   Amirah                   Hi   Narmina , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           03:30 PM, 10th Apr                     narmina                    Hi           03:30 PM, 10th Apr                     narmina                    I requested a return on my recent order           03:31 PM, 10th Apr                     narmina                    Can you please contact the courier services to pick it up?           03:31 PM, 10th Apr                     narmina                    I was out of town when they contacted me but now no one is picking it up           03:32 PM, 10th Apr                   Amirah                   Could you please share your order number so that I can assist you further?           03:34 PM, 10th Apr                     narmina                    6134656466           03:34 PM, 10th Apr                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           03:36 PM, 10th Apr                   Amirah                   Do you have any other inquiries that we can help with?           03:36 PM, 10th Apr                     narmina                    That’s it. Thank you           03:36 PM, 10th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4154969