Subject: Ticket Assigned - Conversation with faisal khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Apr 2022 12:44:28 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faisal khan faisal khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faisal khan Bot:  Hi Faisal Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6132024155 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581978765            04:39 PM, 06th Apr                   Amirah                   Hi   Faisal  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           04:40 PM, 06th Apr                     faisal khan                    I had returned the jacket so far no reply has come from it           04:40 PM, 06th Apr                   Amirah                   Could you please share your order number so that I can assist you further?           04:40 PM, 06th Apr                     faisal khan                    6132024155           04:42 PM, 06th Apr                   Amirah                   Are you still online with us           04:42 PM, 06th Apr                     faisal khan                    Yes           04:43 PM, 06th Apr                     faisal khan                    It was delivered but I returned it..           04:43 PM, 06th Apr                   Amirah                   Are you still online with usPlease note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           04:43 PM, 06th Apr                   Amirah                   Do you have any other inquiries that we can help with?           04:43 PM, 06th Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:43 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4135409