Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 19:39:07 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">See screenshots below to understand the issue.<div dir="auto"><br></div>
<div dir="auto">Cancelled item is worth 174SR</div>
<div dir="auto">But this change is not being reflected in order invoice.</div>
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<div dir="auto">I cannot pay SR128 for the item that i won't recieve. Why is it non refundable???</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 27 Mar 2022, 17:51 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Maria Ahmed</div>
<div dir="ltr">
<br>Thank you for contacting us.<br> <br>We regret to inform you that the product (Steve Madden studded heel sandal for women ) from order No. (6132195833 ) has been canceled due to its out of stock so we have partially shipped your order and the order invoice has been adjusted. The order will be delivered within the specified time, and in the event that you do not receive the order within the specified time, please contact us again in order to serve you to the fullest.<br>Thank you for your cooperation and shopping with us.<br> <br>We apologize for any inconvenience and thank you for your patience.<br> <br>Feel free to contact us for further assistance.<br> <br>your friends<br>Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043322264013'>Screenshot_2022-03-27-22-35-49-440_com.whatsapp.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043322264014'>Screenshot_2022-03-27-22-37-28-709_com.whatsapp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4082503