Subject: Ticket Assigned - Conversation with abdul rahman ahmedy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 07:37:50 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdul rahman ahmedy abdul rahman ahmedy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdul rahman ahmedy Bot:  Hi Abdul Rahman Ahmedy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6130718655 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966564722733            11:24 AM, 26th Mar                   Amirah                   Hi  Abdul Rahman , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:24 AM, 26th Mar                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:26 AM, 26th Mar                   Amirah                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (+966554722733).   We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.           11:26 AM, 26th Mar                   Amirah                   Do you have any other inquiries that we can help with?           11:26 AM, 26th Mar                     abdul rahman ahmedy                    I have requested for mobile number change           11:26 AM, 26th Mar                     abdul rahman ahmedy                    Correct contact number for my delivery  6130718655 Is +966564722733           11:27 AM, 26th Mar                     abdul rahman ahmedy                    Also order been delayed so long           11:28 AM, 26th Mar                     abdul rahman ahmedy                    Leaving for vacation in few days need shipping before that           11:28 AM, 26th Mar                   Amirah                   A message has been sent to the transport company to update the contact information, and you will be contacted to deliver the order           11:29 AM, 26th Mar                     abdul rahman ahmedy                    Can you find out the correct status of my order           11:29 AM, 26th Mar                   Amirah                   Do you have any other inquiries that we can help with?           11:29 AM, 26th Mar                     abdul rahman ahmedy                    I did update two times with your call center           11:29 AM, 26th Mar                   Amirah                   A message has been sent to the transport company to update the contact information, and you will be contacted to deliver the order           11:30 AM, 26th Mar                   Amirah                   Do you have any other inquiries that we can help with?           11:33 AM, 26th Mar                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:37 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4078638