Subject: New Reply Received - Re: Refund not credited reference 1001922056
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 12:25:13 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Refund not credited reference 1001922056  Ticket comment <div dir="ltr">Dear Centrepoint Team,<div>As previously stated, my SAMBA bank account was closed on January 5, 2022. After 05 January 2022, my account has not received any funds. However, on 19 January 2022, centrepoint completed a refund. As a result, the funds were not credited to my account. SAMBA bank acknowledged this and gave a bank statement as proof (as attached).<br>
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<div>Look forward to hearing from you<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div>Regards</div>Hari Ananda Rao Ph.D.<div>Post Doctoral Research Fellow</div>
<div>Water Desalination and Reuse Center (WDRC)</div>
<div>4231-WS10, Level 4, Building 4, <br>
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<div>King Abdullah University of Science and Technology, KSA</div>
<div>Contact:+966565805257</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 14, 2022 at 12:30 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi HARI ANANDA RAO</div>
<div dir="ltr"><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 176.00) on (19/01/22) Bank transfer number (201915009386) Please contact your bank</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043317554046'>Hari Ananda Rao_Bank statement.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4021147