Subject: New Reply Received - Re: Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 03:21:38 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Sun, 13 Mar 2022, 10:29 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hello Othman<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused to you, however, and we would like to inform you that the order number: (6130052419) was not successfully confirmed. When this happens, our system tries to pick up the amount again automatically, in this case, we can record the payment again and a new order has been successfully confirmed which is: (6130110699).<br><br>The amount was only taken once from your account for the new order that was successfully confirmed.<br><br>Once this order has been shipped, you will receive an email notification of the same containing the tracking details.<br><br>We hope this was helpful and feel free to message us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us.<br><br>your friends,<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4014832