Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 17:27:05 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">The tracking number you provided showed that package was out for delivery on 7th march. But we received no call or message and we were available  on the given address all day . But they have written on the track history that recipient was not available. Package has been out for delivery today too as pr track history.. we haven't been contacted today as well.. <div dir="auto">I had a bad delivery experience with aramex company earlier .. please chase them for the package delivery or they would take a month to deliver. </div>
<div dir="auto">I have already put a written complaint on their website. </div>
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<div dir="auto">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Mar 2022, 11:01 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Namra Asghar </div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and it appears that the following order number: (6127963026) was placed on (27/02/2022) Shipping Date(03/03/22). Please note the delivery time frame is 3-6 business days. The tracking number for your order is: (47492681795) and you can track it here(<a href="https://www.aramex.com/sa/ar/track/track-shipments" rel="noreferrer" target="_blank">https://www.aramex.com/sa/ar/track/track-shipments</a>).</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3985706