Subject: Ticket Assigned - Conversation with hunain
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 07 Mar 2022 14:00:54 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hunain hunain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hunain Bot:  Hi Hunain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6126174373 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0570702889            03:15 AM, 17th Feb                   Naif                   Hi Hunain . Thank you for contacting us. Im Naif . How may I help you today?           03:15 AM, 17th Feb                     hunain                    I have ordered shoes from centrepoint but by number is not correct on address           03:16 AM, 17th Feb                     hunain                    Can you help me correct my number           03:17 AM, 17th Feb                   Naif                   Please share with me your order number so that i can assist you with this accordingly.           03:17 AM, 17th Feb                     hunain                    6126174373           03:17 AM, 17th Feb                   Naif                   and your correct number please.           03:17 AM, 17th Feb                     hunain                    0570702889           03:17 AM, 17th Feb                   Naif                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:17 AM, 17th Feb                   Naif                   Your case has been escalated we will contact you sooner.           03:17 AM, 17th Feb                   Naif                   Is there any thing else that i can help you with?           03:17 AM, 17th Feb                     hunain                    No, Thanks.           03:18 AM, 17th Feb                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3905923