Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Mar 2022 07:52:54 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6127815163 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0583006677            11:27 AM, 01st Mar                   Amirah                   Hi , thank you for getting in touch with us May i know how i can help you?           11:29 AM, 01st Mar                     hi                    My estimated delivery date was yesterday and my order is still under processing           11:30 AM, 01st Mar                     hi                    I have a flight tomorrow and I need to get my order by today           11:30 AM, 01st Mar                     hi                    You always get my orders on time but this time there's no progress on my order           11:30 AM, 01st Mar                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:32 AM, 01st Mar                     hi                    6127815163           11:33 AM, 01st Mar                     hi                    Order number           11:33 AM, 01st Mar                   Amirah                   Please allow me a moment to check this for you           11:35 AM, 01st Mar                   Amirah                   Please note that order No. (6127815163) is in processing and will arrive within 2-5 working days. You will also be notified when the order is shipped with the shipment number and transport partner.           11:38 AM, 01st Mar                   Amirah                   Do you have any other inquiries that we can help with?           11:40 AM, 01st Mar                     hi                    Can you do anything to make a faster delivery?           11:41 AM, 01st Mar                     hi                    Can't you make a request to check on the order or to give it a push in the system           11:41 AM, 01st Mar                     hi                    As I told you I have a flight tomorrow           11:41 AM, 01st Mar                   Amirah                   We apologize, your orders will be delivered within 2_5           11:45 AM, 01st Mar                   Amirah                   Do you have any other inquiries that we can help with?           11:45 AM, 01st Mar                     hi                    No thanks for your help           11:45 AM, 01st Mar                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           11:47 AM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3959470