Subject: Ticket Assigned - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 29 Jan 2022 17:50:19 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  Dear Splash Team 

Hope this email finds you well.

Kindly support for the refund request, I have been exhaustively contacting via live chats, calls as well as email, please track my conversations.
Always am getting different feedback on the refund process. Please assist as Attached is the policy highlighted. 

Please let me know if I can assist to ease the process.

Regards 

Abdallah 

+966 55 225 9806

Sent from my iPhone

> On 5 Jan 2022, at 10:59 PM, Splash Fashions <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Offers Clearance
> We’ve received your return request.
> Hi Abdallah Yislam, thank you for getting in touch with us. Here’s how your return 1001931870 for order 6378301997 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SPLASH
> Sustainable Bossini Printed Shirt with Spread Collar and Short Sleeves
> Color: Black
> Size: M
> Quantity: 1
> SAR 30
> 
> SPLASH
> Lee Cooper Textured Shirt with Spread Collar and Long Sleeves
> Color: Beige
> Size: M
> Quantity: 1
> SAR 35
> 
> SPLASH
> Solid Chinos with Pocket Detail and Belt Loops
> Color: Blue
> Size: 34
> Quantity: 1
> SAR 30
> 
> SPLASH
> Sustainable Slim Fit Solid Mid-Rise Chinos with Pocket Detail
> Color: Red
> Size: 36
> Quantity: 1
> SAR 20
> 
> SHOEMART
> Steve Madden Men's Slip-On Loafers
> Color: Black
> Size: 43
> Quantity: 1
> SAR 179
>  	
> Total	SAR 294
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @SplashFashions.
>  	
> Call us on 800-111-10CP (800-1111027). 
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited	 
>  
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3825736