Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Jan 2022 07:28:03 +0000

Hi Amira Alanaz,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydp5da72aefyahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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<div dir="ltr">Hi,</div>
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<div dir="ltr">I just want to make a follow-up regarding my refund.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, January 16, 2022, 01:25:13 PM GMT+3, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Roland </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our courier partner tried to contact you on (0570541532) thrice on 3 different days but didn't receive any response from your end.</div>
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<br>We would like to inform you that we have processed the refund of amount (SAR 50.00) on (01/01/22 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3648125