Subject: Ticket Assigned - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Jan 2022 05:18:47 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  hi goodafternoon sorry for inconvinient i just wanna inform to your good office that the items i will return thru pick up its not on my hand because the items i order up to now i didnt recieve since i order online 25 days ago because i mistaken input the location where can pick it up actually it was in jeddah and its far away to my place that why i cancel my order . Actually i cancel my order via call it was on nov. 22 thru customer service. But until now i didnt recieve the refund fee that why. Would you please inform you partner delivery that no need to come to my place to take those items. Thank you!

Sent from my iPhone

> On 11 Dec 2021, at 12:15 PM, Centrepoint <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Babyshop Lifestyle Splash Shoe Mart Offers Clearance
> We’ve received your return request.
> Hi Norjaifa Sanayon, thank you for getting in touch with us. Here’s how your return 1001803525 for order 6367317587 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> LIFESTYLE
> Versace Women's Yellow Diamond Eau De Toilette Spray - 90 ml
> Quantity: 1
> SAR 229
> 
> CENTREPOINT
> Guess Women Blue Stainless Steel Strap Chronograph Watch - W0623L4
> Color: Blue
> Quantity: 1
> SAR 299
>  	
> Total	SAR 528
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
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> Reach out in 140 characters! We are @centrepointme.
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> Call us on 800-111-10CP (800-1111027). 
> 7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3593266