Subject: Ticket Assigned - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Jan 2022 17:27:06 +0000

Hi Amira Alanaz,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Dear sir,
We have ordered by orders No. 9521762040 and made the payment of
AED=431/-.Due to some sizing and quality issues, we have returned 3 items
as per attached screenshots. The fourth item did not returned which is
mentioned in return request.
When we contacted your call centre, Ms. Sarah has confirmed to escalate the
case. I need reply of the same immediately, failing which the complaint
will be escalated with the concerned authorities.
Regards
Adam Barai
FCA

On Sat, Jan 8, 2022, 07:20 Splash Fashions <[email-masked]>
wrote:

> Your return has been processed
> 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> 
> Women
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Men
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Offers
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Clearance
> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Your refund is on its way
> Hi Adam Barai, we have successfully processed your refund for return
> 1001919319 for order 9521762040
> <https://www.splashfashions.com/ae/en/my-account/order/9521762040?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>.
>
> Here’s how your refund works:
> *Order Details *
>
> Item
>
> Description
>
> Total Price
>
> <https://www.splashfashions.com/ae/en/p/163622408?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> *SPLASH*
> Sustainable Solid Joggers with Drawstring Closure and Pockets
> Color: Grey
> Size: L
> Quantity: 1 AED 40.01
>
> <https://www.splashfashions.com/ae/en/p/162045949?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> *SPLASH*
> Plain Mid Waist Palazzo Pants with Pleat Detail and Elasticised Waistband
> Color: Beige
> Size: XL
> Quantity: 1 AED 17.78
>
> <https://www.splashfashions.com/ae/en/p/161979454?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> *SPLASH*
> Wide Fit Plain Mid-Rise Palazzo with Elasticised Waistband
> Color: Black
> Size: 28
> Quantity: 1 AED 20.45
>
> <https://www.splashfashions.com/ae/en/p/163868574?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> *SPLASH*
> Lee Cooper Metal Stud Belt with Pin Buckle Closure
> Color: Black
> Size: 40-42
> Quantity: 1 AED 70.24
>
> Total *AED 148.49*
> Total Refund Amount *AED 88.02*
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
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>
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3742736